At Expo World we strive to ensure a smooth and satisfactory trading experience. However, we understand that sometimes orders need to be canceled. Our cancellation policy outlines the procedures and conditions for canceling orders.
Eligibility For Cancellation :
Order Status : Cancellations are only accepted if the order has not yet been processed or shipped. Once an order is in the processing or shipping stage, it cannot be canceled.
Request Timing : Cancellation requests must be submitted within two hours of placing the order. Requests made outside this timeframe will be considered on a case-by-case basis.
How To Cancel An Order :
Standard Orders : Orders canceled within two hours of placement are eligible for a full refund.
Special Orders : Orders for custom or special items may incur a cancellation fee. This fee will be communicated at the time of the order.
Processing Fees : Any processing or administrative fees incurred before the cancellation request may be deducted from the refund amount.
Refunds :
Refund Processing : If the cancellation request is approved, a refund will be issued to the original payment method within thirty business days.
Partial Refunds : In cases where a cancellation fee applies, the refunded amount will be adjusted accordingly.
Non-Refundable Items :
Non-Cancellable Items : Certain items, such as digital products or services that have already been accessed or consumed, are non-cancellable and non-refundable.
Changes to the Policy :
Policy Updates : Expo World reserves the right to update or modify this cancellation policy at any time. Changes will be communicated via email or through updates on our website.
